Leading the Executive Team through the development and implementation of a results-based management framework. This framework involves identifying the key results or differences that the Board seeks to achieve or influence on behalf of its stakeholders, and ensuring that financial and staff resources are aligned accordingly. This framework has led to the development of the YWCHSB’s inaugural Risk Management Framework. An underlying theme of the YWCHSB’s successful approach has been the adoption of change management principles to influence organizational culture.

In concert with the results-based management framework, currently working with senior executives to identify improvements in how the organization makes, implements and monitors strategic decisions. This work is leading to the development of a Results-Based Corporate Governance Policy. Have also developed a program evaluation and quality assurance framework for the YWCHSB, and have led several staff-based workshops on model implementation.

Leading several internal process re-engineering teams to identify improvements to efficiency, accountability and customer service. Key elements of this responsibility include the development of a work process methodology, facilitating internal work discussions and presenting progress reports to Executive Committee.

Led an executive team that designed and implemented the NWT Region’s results-based governance and performance management framework. This work led to an in-depth review of the Region’s governance processes and structures. Worked with senior executives to examine improvements in how the Region made decisions, culminating in the development of its inaugural Results-Based Corporate Governance Policy.

Led several internal process re-engineering teams to identify improvements to efficiency, accountability and customer service. Key elements of this responsibility include the development of a work process methodology, facilitating internal work discussions and presenting progress reports to Senior Executive Committee.

Acted as a “strategic consultant” to the GNWT/DIAND Shared Management Agreement Committee, which led to the identification of opportunities for the Federal Government and the Government of the Northwest Territories to work closely to reduce overlap and duplication in the provision of public services.

Led a team in the development and implementation of a comprehensive performance management system, which included development of the Board’s Balanced Scorecard strategy and identification of impact/outcome measures for key WCB programs and services. Our team’s innovative approach to measuring organizational performance led to me being chosen as a keynote speaker at the Canadian Institute’s 2001 Performance Management conference (Ottawa

Supervised a team of policy advisors, this position provided strategic support and advice to the Senior Management Committee and the Board of Directors by:

- Facilitating the Board’s strategic planning sessions and developing its annual Corporate/Strategic Plan;

- Leading the WCB’s Continuous Improvement and Performance Management teams, and conducting program and best practices evaluations (quality assurance);

Provided advice and recommendations to the Board of Directors and President, primarily in the form of decision papers, policies and Ministerial briefings. Also, made recommendations on issues such as alternative dispute resolution, workplace safety and financial incentive programs. Provided research assistance re: strategic planning, and drafted sections of the WCB’s annual Corporate Plan, Annual Report and the Board’s Communications Strategy.

▪ Provided analysis and recommendations on matters pertaining to fiscal and tax policy to Senior Management, the Minister of Finance and to Cabinet, including drafting ministerial briefings on economic and fiscal policy. Also, forecasted the Government’s income tax revenues, and provided assistance in the negotiation of an intergovernmental agreement on reducing overlap and duplication in government programs.

▪ Developed course outlines, lecture material and examinations, and taught economics.